Watch the video below with youth, then use the questions below to have a mentoring conversation with them.
- What did the customers do to help the old man?
- What did the lady say to the cashier?
- What should you do in case of an event where you see someone being treated poorly?
- Why is it important to treat every customer with respect and kindness?
- Have you ever received poor customer service?
- How did this make you feel? What did you do?
- What can you do as a cashier to make sure everyone around you is treated with respect and kindness?
- If you worked in a business, how would you treat the customers?
DONE
